Combat the Challenges of a Changing Industry

Over the years, we have provided a number of tools and recommendations to our preferred agency partners to help grow their business to long haul destinations worldwide. With a challenging economic landscape, there are several tools that you can utilize to encourage clients to keep travelling, and to remain loyal to you over their entire travel life.

Repeat Passenger Discount. If you have booked a client through Goway, did you know that you can offer them a 2% discount off their next trip? Former Goway Travellers are entitled to our Repeat Passenger Privileges.

Hold a travel show in your area. Goway's Business Development Managers and Destination Product Managers can assist with the planning of an event, and can attend the event (subject to availability). This is a great way to educate your client base on your destination specialty.

Increase your knowledge and attend Goway's Webinar series of destination presentations.

Contact your local newspaper and send them press releases (contact your Goway Business Development Manager for assistance) or offer to write a monthly travel column if they don't already feature this.

Network, network, network! Attend your local chamber of commerce functions and network with local businesses, or perhaps support a local high profile charity to get your reputation established as the local travel expert.

Source and plan a group trip. Contact local clubs or affinity groups and find out if they plan group trips for members, or offer a special discount or incentive for their members.

Provide customers the benefits of booking with a specialist agent. With the increasing number of bookings being made online, every agent should have a list of reasons why booking with YOU provides them with financial security, excellent advice and service for their trip.

Contact your Goway Business Development Manager to discuss these and other ways that Goway can support your agency business; whether you are store-based or an at home agent.